Anatarius - IBM Courses

TN550G: IBM Tivoli Netcool Configuration Manager 6.3

Administration and Implementation

	Recommended Duration: 5 Days Skill Level: Intermediate Cost: $5,200 (b/GST)

This course provides a comprehensive set of skills needed to install, configure, operate, and manage the IBM Tivoli Netcool Configuration Manager (ITNCM) base solution for monitoring and modifying the configuration of multi-vendor enterprise network devices. You learn a structured set of topics that cover all aspects of the solution and how it supports the network configuration management environment. This training gives you access to virtualized servers and network devices and extensive exercises to demonstrate how the solution manages network devices and allows quality changes to device configurations into the network. Class work includes the installation and configuration of the software so that network discovery can run. Discussions describing the methods the solution uses for device management and its customization are included. Included in the courseware are details on device modeling technology and how it provides customers significant value over standard configuration management solutions.

Audience

This intermediate level course is for IBM Business Partner, service support, and customer technical support personnel.

Prerequisites

Student should have:

Basic UNIX and Linux operating skills needed for installation and maintenance activities used in the class. Ability to create users and groups, create and change permissions on directories, use FTP, and experience with text editors such as vi.
Basic understanding of network device configuration process needed to understand what ITNCM is attempting to automate. Understand how to log into a network device, enter its configuration mode, and to save and install changes.
Basic understanding of TCP/IP networking protocol is needed to understand how ITNCM accesses devices. DNS name resolution, connection protocols (for example, SSH, telnet), and understanding typical issues preventing connectivity to servers is very useful in troubleshooting issues.
Basic understanding of database technology is needed to help understand how data is stored and to understand scalability and data availability and resiliency.

Course Agenda

	Describe the details of the scalable nature of the ITNCM architecture
	Describe the capabilities of the Application Programming Interface and the integration points into the Netcool solutions stack
	Operate the ITNCM graphical user interface to plan, approve, and implement network changes
	Implement the ITNCM security model to define user/group view, add, modify and delete rights within the network
	Describe the concepts of SmartModel technology and the added value it provides to configuration management systems
	Use the customization capabilities of ITNCM to allow it to access and manage network devices in the network
	Implement the ITNCM workflow to ensure all changes receive the correct level of approvals
	Describe the quality checks and rollback capabilities inherent in the ITNCM's configuration change processes
	Use the ITNCM device terminal to create secure and fully logged access to device's command line interfaces
	Design and create configuration change templates that offer advanced search and replace functionality
	Use out of band change technology to ensure device configurations are synchronize with configuration management database
	Implement the ITNCM OS upgrade technology to automate network device operating system upgrade
	Implement standard device support for devices lacking SmartModel technology through command line interface interaction
	Install the ITNCM software and SmartModel device drivers
	Use the ITNCM administrative toolset for full lifecycle management of the solution
	Use the ITNCM logging facilities to troubleshoot issues with software

Course Overview

Day 1

Unit 1: What is Tivoli Netcool Configuration Manager?
Unit 2: TNCM user interface
Unit 3: Single change configuration management
Unit 4: Mass change configuration management

Day 2

Unit 5: Essential administrative tasks
Unit 6: TNCM security model
Unit 7: Device management
Unit 8: Using the TNCM workflow and approval tickets

Day 3

Unit 9: UOW management
Unit 10: IBM Device Terminal
Unit 11: Advanced command sets
Unit 12: Logging and troubleshooting

Day 4

Unit 13: Device OS upgrade manager
Unit 14: Out of band change daemon
Unit 15: Using search sets
Unit 16 Standard devices and modeled devices

Day 5

Unit 17: Installation
Unit 18: Database topics
Unit19: Client-side topics
Unit 20: Maintenance